DMCA Policy

Natural Knows ("we", "us", "our") operates naturalknows.com and complies with the notice-and-takedown procedures of the U.S. Digital Millennium Copyright Act, 17 U.S.C. § 512 ("DMCA"). If you are a copyright owner — or an agent authorised to act on behalf of one — and you believe that material accessible on or from naturalknows.com infringes your copyright, you may submit a takedown notice as described below.

This page applies to user-submitted material (comments, reviews, profile content) and any other third-party content accessible through the site. It does not affect Natural Knows's ownership of the original content we publish — see section 06 of our Terms of Service and section 07 of those Terms (AI training and scraping prohibition).

To be effective under the DMCA, your written notice must include all of the following elements. Send the notice to the designated agent above.

1. A physical or electronic signature of a person authorised to act on behalf of the owner of an exclusive right that is allegedly infringed.
2. Identification of the copyrighted work claimed to have been infringed — or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works.
3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled — including the full URL(s) on naturalknows.com.
4. Information reasonably sufficient to permit us to contact you — your full legal name, mailing address, telephone number, and email address.
5. A statement that you have a good-faith belief that use of the material in the manner complained of is not authorised by the copyright owner, its agent, or the law.
6. A statement that the information in the notification is accurate, and — under penalty of perjury — that you are authorised to act on behalf of the owner of the exclusive right that is allegedly infringed.

On receipt of a notice that substantially complies with the requirements above, Natural Knows will:

• Review the notice and, where appropriate, expeditiously remove or disable access to the material identified as allegedly infringing.
• Take reasonable steps to notify the user, contributor, or original poster of the removed material that the removal has occurred.
• Provide the user with a copy of the takedown notice and information about how to file a counter-notice under section 04.

Removal is not an admission of infringement. It is the procedural response required to maintain our position under the DMCA safe harbor. We may also decline to act on a notice that is materially deficient.

If your material was removed in response to a DMCA notice and you believe the removal was the result of a mistake, misidentification, or that you have the right to post the material (for example, you own it, you have a licence, or the use is fair use), you may submit a counter-notice to our designated agent at the contact above.

To be effective, your counter-notice must include:

1. Your physical or electronic signature.
2. Identification of the material that was removed or disabled, and the location at which it appeared before removal (the original URL on naturalknows.com).
3. A statement, under penalty of perjury, that you have a good-faith belief the material was removed or disabled as a result of mistake or misidentification.
4. Your full legal name, mailing address, and telephone number.
5. A statement that you consent to the jurisdiction of the U.S. Federal District Court for the judicial district in which your address is located — or, if your address is outside the United States, for any judicial district in which Natural Knows may be found — and that you will accept service of process from the person who filed the original notice or that person's agent.

After we receive a valid counter-notice, we may forward it to the original complainant. Unless the complainant files a court action seeking to restrain the activity within 10–14 business days of receipt of the counter-notice, we may restore the removed material at our discretion.

In accordance with 17 U.S.C. § 512(i), Natural Knows has adopted a policy of terminating, in appropriate circumstances and at our discretion, the accounts, memberships, or other access privileges of users, customers, contributors and account holders who are determined to be repeat infringers of copyright.

What constitutes a "repeat infringer" is judged on the facts. Multiple valid takedown notices against the same user, or a single egregious act, may be sufficient for termination.

Filing a DMCA notice — or a counter-notice — is a serious legal action. Under 17 U.S.C. § 512(f), any person who knowingly materially misrepresents that material or activity is infringing, or that material or activity was removed or disabled by mistake or misidentification, may be liable for damages, costs, and reasonable attorneys' fees incurred by the alleged infringer, the copyright owner, the copyright owner's authorised licensee, or Natural Knows as the service provider.

For complaints relating to trademarks, rights of publicity, defamation, or other matters that are not copyright issues under the DMCA, contact us through our contact page with full details. We review and respond to credible complaints, but the formal DMCA process described above only applies to copyright.

For scraping or unauthorised AI-training use of our content, see section 07 of our Terms of Service.

By submitting a DMCA notice or counter-notice, you understand and agree that Natural Knows may share the contents of your notice — including your identity and contact information — with the affected user, contributor or third party (for example, the person who posted the allegedly infringing material), and may publish anonymised information about it. We will not publish your residential address or phone number without legal cause.